Terms & conditions/Consent Agreement

 **ALL HANDS COMPANY™

TERMS & CONDITIONS OF SERVICE**

Last Updated: December 28, 2025

These Terms & Conditions (“Agreement”) govern the use of services provided by All Hands Company™, a DBA under LeDivine Spirit LLC, operating in the State of Connecticut (“Company,” “we,” “us,” or “our”). By booking, scheduling, paying for, or receiving services, the client (“Client,” “you,” or “your”) agrees to be bound by this Agreement.

1. SERVICES PROVIDED
All Hands Company™ provides residential and mobile services, including but not limited to:
Garbage Bin Concierge & Bin Washing
Pet Waste Cleanup
Mobile Driveway Oil & Filter Changes
Optional Hand Car Wash Services
Garage, Storage, and General Clean-Out Services
Services are performed at the Client’s request and based on the information provided by the Client.

2. CLIENT RESPONSIBILITIES
The Client agrees to:
Provide accurate and complete information during intake and scheduling
Ensure safe and unobstructed access to the service area
Secure all pets indoors and away from service areas during scheduled service windows
Remove or safeguard any personal, valuable, or sentimental items prior to service
The Company is not responsible for service issues resulting from incorrect or incomplete client-provided information.

3. PET SAFETY & EMPLOYEE PROTECTION
For the safety of our employees:
All pets must be secured indoors during service
If pets are loose, aggressive, or create unsafe conditions, services may be delayed, rescheduled, or canceled
The Company is not liable for incidents involving unsecured pets
Failure to secure pets may result in forfeiture of service without refund.

4. PAYMENT TERMS
Payment is required in full prior to service
All prices are agreed upon before service begins
All sales are final unless otherwise stated in writing
No refunds will be issued for services missed due to client error, inaccessibility, or safety concerns
Subscription services require timely payments to remain active.

5. CANCELLATIONS & RESCHEDULING
Clients must provide at least 24 hours’ notice for cancellations or rescheduling
Same-day cancellations may be charged in full
Weather or safety-related delays may occur at the Company’s discretion

6. GARAGE CLEAN-OUT & PROPERTY ITEMS
For clean-out services:
The Client is responsible for removing all personal, valuable, or sentimental items prior to service
The Company is not responsible for lost, discarded, or misplaced items
Items removed will be disposed of or handled according to the service agreement

7. VEHICLE SERVICES DISCLAIMER (Oil Change & Car Wash)
The Company is not responsible for pre-existing vehicle conditions
Client authorizes the Company to perform vehicle services at their request
The Company is not liable for manufacturer defects, mechanical failures, or unrelated issues discovered during service

8. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
All services are provided “as is”
The Company shall not be liable for indirect, incidental, or consequential damages
The Company’s total liability shall not exceed the amount paid for the specific service

9. INDEMNIFICATION
The Client agrees to indemnify and hold harmless All Hands Company™, its owners, employees, and contractors from any claims, damages, or liabilities arising from:
Client negligence
Failure to secure pets
Unsafe property conditions
Misrepresentation of service details

10. RIGHT TO REFUSE SERVICE
All Hands Company™ reserves the right to refuse or discontinue service at any time if conditions are unsafe, information is inaccurate, the Client violates these Terms & Conditions or at our own discretion. 

11. GOVERNING LAW
This Agreement shall be governed and interpreted under the laws of the State of Connecticut, without regard to conflict of law principles.

12. ENTIRE AGREEMENT
These Terms & Conditions constitute the entire agreement between the Client and All Hands Company™ and supersede all prior discussions or agreements.

13. ACCEPTANCE OF TERMS
By submitting an intake form, booking services, or making payment, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.

14.“AS IS” and “AS AVAILABLE” Disclaimer 

The services provided by All Hands Company™ are offered to you “AS IS” and “AS AVAILABLE,” with all faults and without warranty of any kind. To the maximum extent permitted by applicable law, All Hands Company™, on its own behalf and on behalf of its affiliates, contractors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise.

This includes, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranties arising from course of dealing, course of performance, usage, or trade practice.

All Hands Company™ makes no warranty or representation that the services will meet your requirements, achieve any intended results, operate without interruption, be error-free, meet performance or reliability standards, or that any defects or errors can or will be corrected. Services may be affected by factors beyond our control, including but not limited to weather conditions, property access, customer-provided information, pets, equipment availability, or third-party services.

Without limiting the foregoing, neither All Hands Company™ nor its service providers make any representation or warranty, express or implied, regarding:

(i) the availability, operation, or continuity of services;

(ii) uninterrupted or timely service delivery;

(iii) the accuracy, reliability, or completeness of any information provided; or

(iv) the absence of defects, delays, interruptions, or harmful conditions.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on consumer rights. In such cases, the above exclusions and limitations shall apply to the fullest extent permitted under applicable law.

15.Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company at Hello@allhandscompany.co 

*** ALL HANDS COMPANY CONSENT AGREEMENT***

This agreement is between All Hands Company™ (“Company”) and the customer accepting agreement (“Customer”). By accepting this document, the Customer acknowledges and agrees to all terms stated herein.

1. CONSENT TO ACCESS PROPERTY, the Customer, hereby give full permission and consent for All Hands Company™ staff and representatives (“Employees”) to enter and access my property, yard, driveway, garage, water source or any area required to complete services I have requested.I understand and agree that:Access to my property is granted voluntarily.I may withdraw access at any time by notifying the Company in writing.Services cannot be performed without full access on the scheduled date and time.

2. RELEASE OF LIABILITY & HOLD HARMLESS By choosing to hire All Hands Company™, I acknowledge that:I am hiring the Company voluntarily and at my own risk.The Company and its Employees will not be held responsible for any injury, damage, or loss that occurs while services are being performed, except in cases of proven gross negligence.I hereby waive, release, and discharge All Hands Company™, its owners, managers,employees, contracted workers, and representatives from Any and all claims; Lawsuits; Demands; Damages Costs; Attorney fees; Or liability of any kind. This includes but is not limited to:Personal injury (to Customer or household members); Pet injury or escape; Damage to property or belongings; Loss or misplacement of items; Damage caused by hidden hazards, unsafe conditions, or customer negligence. I agree not to sue, file claims, or pursue legal action against All Hands Company™ for incidents arising from or related to services I have voluntarily requested.

3. PET SAFETY CONSENT (REQUIRED FOR ALL YARD SERVICES)This applies to:Dog Poop Pick-Up Garbage Bin Concierge (if bins are in fenced yards)Any service requiring yard access. I agree and understand that:All pets MUST be secured indoors before an employee enters the yard.All Hands Company™ employees will NOT enter any yard with an unleashed or loose dog present. Employees will contact me upon arrival.If there is no response within 5 minutes, service may be delayed or skipped for safety.I am fully responsible if my pet becomes frightened, escapes, is injured, or causes injury.I understand that failure to secure pets may result in:Skipped service Full-service charge Termination of service agreement. All Hands Company™ is not liable for pet behavior, injuries, or escape.

4. CUSTOMER RESPONSIBILITY FOR GARAGE & STORAGE CLEAN-OUTSI understand and agree that during garage or storage clean-outs:4A. Customer Must Protect Personal & Sentimental ItemsI am responsible for removing or securing any valuable, fragile, sentimental, orirreplaceable items before the service begins.The Company is not responsible for identifying items of value or emotional significance.4B. No Liability for Lost, Misplaced, or Discarded ItemsI agree that All Hands Company™ assumes no responsibility for Lost items ;Misplaced belongings; Donation or disposal of items I failed to removeEmotional or financial loss due to disposal or damage. I acknowledge that decluttering involves risk and accept full responsibility for monitoring,labeling, and removing important belongings.

5. VEHICLE SERVICE CONSENT (OIL CHANGE + CAR WASH)If I request vehicle services, I understand that:E mployees will perform standard procedures only. The Company or its employees are not responsible for pre-existing vehicle issues, including: Oil leaks; Rusted or stuck components ;Stripped drain plugs; Weak batteries; Malfunctioning sensors; etc.. Vehicle service is performed at my own risk. I release All Hands Company™  and its employees from liability for mechanical problems that arise during or after service. 

6. PROPERTY CONDITION & HAZARD DISCLOSUREI agree to inform the Company of:Loose pets Hazardous areas Uneven or unsafe groundSharp objectsChemicalsBroken glassAggressive animalsMold, infestations, or rodent activityVehicle modificationsObstructions or hidden hazardsI understand that failure to disclose hazards releases the Company from all relatedliability.

7. WEATHER, ACCESS, AND SERVICE LIMITATIONSI understand:Services may be delayed or rescheduled due to weather.Employees must have clear, safe access to bins, yards, and garages.If access is blocked, the service may be skipped with no refund.

8. CUSTOMER AGREEMENT TO PAY I agree to pay for all scheduled services, whether weekly, monthly, or one-time. Skipped services due to lack of access, unsecured pets, or unsafe conditions may still be charged.

9. PHOTO CONSENT I understand The Company and /or staff are required to take photos before/after for proof of service only. No customer identity or private information will be shown.

10. COMPLETE LIABILITY RELEASE STATEMENT By accepting, I acknowledge and consent:I have read and understand this entire agreement.I am giving up my right to sue All Hands Company™.I am voluntarily choosing to hire the Company.I accept full responsibility for my property, pets, and belongings.I release the Company from all claims except those caused by proven gross negligence. This consent remains in effect for all future services. 

**Pricing & Rate Change Disclaimer – All Hands Company™

All prices displayed are subject to change at any time. All Hands Company™ reserves the right to modify service pricing, subscription rates, or bundled offerings as needed. Clients will be notified in advance of any pricing changes prior to the updated rates taking effect. Continued use of services after notice constitutes acceptance of the revised pricing.